You can connect several devices to one account, with the device limit determined by your selected subscription plan. Important points to consider about this feature include:

• Accounts can be accessed on various platforms, regardless of where you initially signed up (e.g., Android, iOS, macOS, Windows).
• The number of supported devices depends on the subscription plan, potentially allowing an unlimited number of devices per account.
• Users will receive notifications if the number of connected devices exceeds the plan limit, prompting them to disconnect extra devices upon logging in.
• Each device may be associated with up to two accounts, whether it's a computer or a mobile device.

Certainly! You have the opportunity to utilize Ubisoft NPV for China at no cost forever through the "Daily Check-in" feature. Every day, you receive 15 minutes of complimentary usage time. Furthermore, for each successful referral, you can earn 1 point that can be redeemed for a 1-day pass. Here are the key points:

• Ubisoft NPV for China promises to provide the "Daily Check-in" feature for free indefinitely.
• New users are granted an initial 15 minutes of free usage time, and by completing the check-in process on the subsequent day, you can earn an additional 15 minutes.
• During the free trial, you are invited to utilize our services without limitations on usage. However, be aware that server access is limited to locations included in the free plan.
• You can accumulate points by engaging in our referral program, and then redeem them for various types of plans.

Absolutely! We offer a daily trial period lasting 15 minutes. To get started with your trial, please follow these steps:

1. Download the Ubisoft NPV for China app.
2. Create a new account.
3. Press the "Daily Check-In" button on the app's main screen.

Please note that the availability of this free trial may change and could be terminated at any moment without prior notification.

Ubisoft NPV for China prioritizes user privacy, guaranteeing that no logs of activity or connections are retained. Additionally, the NPV service refrains from storing any information that could potentially be utilized to trace individual user network activities or behaviors.

You can reach out to us via the following methods:

• Website: http://koolubi-softnpv.com
• Email: [email protected]
• QQ: available soon
• Telegram: available soon

You can reach out to us via the following methods:

• Website: http://koolubi-softnpv.com
• Email: [email protected]
• QQ: available soon
• Telegram: available soon

The split mode feature in Ubisoft NPV for China is compatible with web applications such as Telegram, WhatsApp, or Gmail that use HTTPS. This mode can modify routing for both HTTP (port 80) and HTTPS (port 443), allowing access to the web versions of these applications. However, the versions of the applications may utilize different ports.

To guarantee access, the following steps should be taken:

• Enable the "Global Mode" option found in the routing settings.
• Adjust the proxy settings of the application. For instance, here's how to update the proxy settings for the LINE app:
  
  

• If you try to log in on a new device and surpass the device limit, you'll be directed to the "Unbind Device" page where you can disconnect any linked devices.
• Alternatively, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device that you prefer.

Forgetting usernames or passwords is a common occurrence, and we strive to make the recovery process as easy as we can. Here are your options:

• If you can't remember your username, please reach out to us and include a screenshot of your payment record.
• If you can't recall your password, simply utilize the "forgot password" feature found in the app.

We've observed that some users find it difficult to select a server after picking a region.

To make this easier, we now only show regions. Heibao will automatically connect you to the best-performing server within your selected region. Here are the details:

• The location menu will only show regions, although each region includes hundreds of servers. When you choose a region, Heibao will automatically connect you to the server that provides the best performance based on your network conditions.
• If you're unhappy with the server you're connected to, you can disconnect and then reconnect to the same region to connect to a different server.
• You can repeat this process until you find a server that fulfills your requirements.

Typical reasons for network problems include:

• Slow local internet speeds (without utilizing a NPV)
• Increased user traffic at specific NPV server locations

To address these concerns, you might try the following solutions:

• Assess your local internet speed by temporarily turning off the NPV
• Experiment with various network connections like WiFi, 4G, or 5G while the NPV is disabled to detect any connectivity issues. For instance, if your WiFi connection is unstable, consider switching to mobile data.
• Disable the NPV, choose a different server location, and then reconnect
• If you wish to remain in the same geographical area, disconnect and then reconnect as this may connect you to a different server within the same region.
• Persist with these tests until you identify the most suitable server for your needs.

Global Mode: Activating this setting enables NPV for all online activities, which may result in slower performance for local websites and applications.

Split Mode: This configuration applies NPV solely to websites that are restricted due to geographic limitations, such as Google, YouTube, and Netflix, while allowing access to local networks for Chinese sites.

You can modify the routing mode in the App Settings.

If you encounter difficulties accessing specific websites or apps, consider switching to "Global Mode."

Please reach out to us if you require further assistance.

You can accumulate points by referring friends and utilize them to claim rewards. Here’s how it works:

• First, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and clicking on "Share Now." You can then send it to friends or share it on your social media accounts or blog.
• You will earn 1 point for every friend who successfully registers through your referral, which can be exchanged for a 1-day pass.
• You can check your redeemed plans in the "My Account" section after redeeming your points.
• For a referral to count, the friend you referred must download and start using the app. If they download but don’t use the app, you will not receive your referral point until they begin using it.

Occasionally, there may be a delay in processing payments through the gateway. Here are the key points to remember:

• We support various payment methods, including Alipay, WeChat QR Code Payment, and UnionPay.
• If you have successfully completed a payment but do not see the corresponding plan in your account right away, please wait about 5 minutes, then log out and log back in.
• If you're still experiencing problems after following the previous steps, please take a screenshot of your payment confirmation and reach out to us for further assistance.

By configuring an NPV on your Android, you can ensure that all your activities are secure and protected. Just connect to one of our numerous NPV servers to change your device's IP address, protect your data on public Wi-Fi networks, and access restricted websites and services.

An NPV creates a virtual network by linking multiple computers virtually. Originally designed for speed and security, it now primarily focuses on privacy, encryption, and accessing restricted content.